Got A Question?

Q. What area does Diva Dreamz service?
A. Diva Dreamz service the greater Houston, Katy, Cypress, Pearland, Missouri City, Fresno, Sugar Land area.

Q. Where are the parties held?
A. Diva Dreamz is a mobile party company, we will bring the celebration to your location, including the table décor (linen, place setting for each guest), costumes, accessories, nail polish, make up station and much more.

Q. Is there a travel fee?
A. There is a travel surcharge for all parties held outside 20 miles of Katy, Texas. A flat fee of $35 is charged for travel beyond the 20 mile zone.

Q. What age does Diva Dreamz offering parties for?
A. Diva Dreamz parties are offered for girls ages 4 to 13.  We are not experience to plan around temperament of children under 4 years old. Our parties are structured, which is hard to maintain for children under 4 years old. Many of our supplies and accessories contain small parts and are not appropriate for children 3 years old and under.

Q. How do I reserve a party date?
A. You may fill out our reservation form on our website, email or call us to reserve your party date. Parties are booked on a first come, first serve basis. Once you have selected a party date and time, a deposit of $75 is required to secure the reservation, the deposit is applies to your final party balance.

Q. Is the birthday girl included in the number of girls per party package?
A. No, the birthday girl is ALWAYS free at Diva Dreamz Parties.

Q. What is the fee for additional guest?
A. There is a $15 additional fee per guest on most of our party themes, however on our pink poodle and spa party themes the fee for additional guest is $20.

Q. Is there a minimum/maximum attendance?
A. Yes, our parties are designed for a minimum of 6 to 9 guests including the birthday girl and a maximum of 12 girls.

Q. Will there be more than 1 party hostess?
A. Parties with the minimum amount of 6 to 9 guests will have 1 party hostess, if your guest list goes over 9 guests, an additional hostess will be required to assist. There is an additional hostess fee for parties with more than 9 guests of $40. We strive to ensure the smooth flow of your event.

Q. Do I need to RSVP before the party date?
A. Yes, you will be contacted by Diva Dreamz one week prior to your party date to go over final party details and get a RSVP count for your party. RSVP counts are very important so that we are prepared to accommodate your party bases on your needs.

Q. What happens if a child does not show up, do I still pay for that child?
A. Yes, please remember, you will be charged for the final RSVP given to us one week prior to your event.

Q. What happens if a guest arrives late?
A. Diva Dreamz parties are based on a schedule, the parties work best when all guest arrive on time. Please indicate to your guest to arrive promptly. Guests coming late may join the party at whatever point it has progressed to. This is necessary in order to provide the least amount of disruption to the party. For every additional half hour the party carries over will incur a $50 fee added to your party balance.

Q. Can parents of guest stay for the party?
A. Diva Dreamz Parties are high energy parties with dress up, mini makeovers, games, crafts and lots of movement. If there is ample room without interference we welcome an audience.

Q. How much time  will your need to set up and clean up?
A. Diva Dreamz will arrive 45 prior to your event to set up and clean up takes about 30 to 45 minutes.

Q. Do you bring any refreshments?
A. Diva Dreamz will bring diva snacks and pink lemonade.

Q. What happens if I have to cancel or reschedule my party?
A. In the event you have to cancel our service for any reason, party deposits are non- refundable. If you have a scheduling conflict and/or illness that prevents you from having the party, Diva Dreamz will work with you to reschedule your party within 30 days.

Q. What happens if there is inclement weather or illness?
A. In the case of inclement weather or illness of Diva Dreamz Party Hostess. We reserve the right to reschedule your party. When/If this should happen, there will NOT be an additional cost to resend invitation to you. If the birthday girl becomes ill, we will gladly work with you to pick a new date and time for your event within 30 days. In such event, there will be and additional cost of $15 to resend invitations to you.

Q. What happens if a guest has food allergies?
A. If a guest should have severe food allergies, we recommend that either you or the child’s parents provide and alternate menu for that child?

Q. What form of payment does Diva Dreamz accept?
A. Diva Dreamz accepts, cash, check or credit card for deposits. ALL party balances must be paid in cash or check on the day of your event. One exception, credit card payments for final party balance MUST be paid 5 days in advance.

Q. Are your party hostesses allowed to accept gratuity?
A. Yes, if Diva Dreamz has provided you with service up to your expectations, gratuity is greatly appreciated by our staff. Standard gratuity is 10-15%. If you should go over the maximum amount of 12 guest, a standard 10% gratuity will be added to your final party balance.

Q. What days are available for Diva Dreamz parties?
A. Diva Dreamz is here for you, we can accommodate party days on Friday, Saturday and Sunday.

Parents Obligation:

• Please provide a table for refreshment with appropriate seating for your guest and a separate floor area for activities.
   

• Please provide 2 electrical outlet for music/equipment
   

• Please provide a safe, clean and smoke free environment for dress up, activities and birthday cupcake eating
   

• Please remain with the party
   

• Please provide a gathering place for parents of guest who wish to stay
   

• Please leave us some space to park in your driveway or in front of your home where we will not be blocked in.
   

• Please be that dog/cats are kept clear from the party area
   

• All parties are held on 1^st floor only except hotels.

“Diva-Dreamz Parties ROCK because
they are fully inclusive!!! Mom doesn’t
have to do a thing, we do all of the work!!”